The most common occurrence of the term is the vendor's technical support section on its website. The knowledge base includes a repository of articles and a search capability. In many cases, the content is a combination of support articles and frequently asked questions.
A Web-based repository of links that define the interrelationships between the public data on the Web. See Semantic Web
, virtual assistant
, Google Knowledge Graph
A database of information and rules about a subject used in artificial intelligence (AI) applications. This was the first formal definition of a knowledge base. See expert system