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Definition: Salesforce.com

One of the first cloud providers that offered software as a service (SaaS). Salesforce.com was founded in 1999 and delivers customer-relationship management (CRM) and sales-related applications online to small and large companies. Salesforce has grown to one of the largest and most successful online application providers in the country with revenue exceeding $17 billion in 2020. See cloud computing and sales force automation.